Delivery & Returns
Standard delivery
97% of orders are despatched within 24 hours of submission and normally delivered within a week. Please allow up to 14 days for delivery to WA country, and Tasmania.
Estimated delivery timeframes:
Sydney – 1-2 Days
Melbourne – 3-4 Days
Brisbane, Adelaide – 3-4 Days
Newcastle to Wollongong, ACT – 2-3 Days
NSW/Victoria Country –3-4 Days
Queensland, SA –4-5 Days
Perth, Tasmania –7-8 Days
WA Country –8-9 Days
Every delivery is monitored using our computer tracking system so that in the rare event you have a query, our staff can let you know the precise location of your order. Simply call 1300 362 629.
These delivery costs are per case - up to 15 bottles can be packed in each case.
Brisbane, Canberra, Melbourne, Sydney $11.99 per case
Adelaide, Ballarat, Geelong, Gosford, Newcastle and Wollongong $13.99 per case
Gold Coast, Ipswich, Perth, NSW & VIC Country $16.99 per case
SA and QLD Country, Sunshine Coast & Tasmania $18.99 per case
WA Country Near $23.99 per case
WA Country Remote $33.99 per case
For Unlimited Members, delivery is FREE on every single order. Not a member? Click here to start saving today.
Where do you deliver to?
You can arrange to have your wine delivered to most Australian addresses – orders cannot be taken for international delivery.
Unfortunately, we cannot accept orders or deliver to the Northern Territory.
Unlimited Delivery
Unlimited is a membership programme that gives you unlimited delivery, and access to exclusive offers and perks for a monthly fee of just $4.99 or an annual fee of $44.99. Click here to find out more about our plans.
What is your returns policy?
Returning your wine is as easy as ordering. We really hope you enjoy your delivery, but if not, simply contact us within 90 days to arrange a collection day that suits you, then we’ll take care of the rest. Every bottle is covered by our 100% money back guarantee, so if you’re not happy, we’ll provide a replacement or refund.
